Technical Support Information

Email: support@tcaprep.com
Phone: 1-888-837-8007 or (703) 836-8077
Monday through Friday, 8 am to 5pm EST
Fax: (703) 836-8710


Session Timeouts:

The Online StudyGuide does not initiate session timeouts. If you have issues with session timeouts, please check your browser settings. Specifically check your cookie settings.

Security Certificate Warning:

Please check that the StudyGuide url you are using to access the program has "www" in the address.

Download Scanning Software
Browser Requirements
URL Change and Shortcut Update Information


Questions about a product or service? Submit your question to receive a response by the next business day.

Please use our online request form to contact Technical Support.